Beyond Clean with GEM
BCWG S4:E4 Bill Fellows is back in 2020, this time talking about chemicals, safety, storage and reactivity.

BCWG S4:E4 Bill Fellows is back in 2020, this time talking about chemicals, safety, storage and reactivity.

January 17, 2020

To start the year, 2020, Bill is here talking about how we store, move, and use chemicals in the cleaning industry.  Did you know that liquids must not be stored on a shelf over 6' from the floor surface?  This is just one of the facts Bill shares along with understanding the importance of PPE.

Ask Bill about his Michigan story sometime?

Bill Fellows started his career in the cleaning industry over 53 years ago, February 1966.  Bill’s experience includes working as a custodian, business owner, multi-site manager, international support person, ISO auditor, and consultant.  He is currently an assessor for ISSA - CIMS & CIMS-GB certification, a verifier for CMI training courses and training centers, and a third-party custodial effectiveness auditor of buildings applying for or being re-certified in the LEED standard through USGBC.  Along with his wife Patty, they operate Fellows Custodial Consulting, LLC, providing training and consulting services for existing cleaning organizations and assists individuals in starting new custodial businesses.

Patty & Bill Fellows

Making Cleaning Organizations and Their People Better!

615.606.6056 Patty

410.530.8545 Bill

Bill@BillFellows.com

www.BillFellows.com

BCWG S4:E3 Dr. Aaron Buchko is with us LIVE this season and today we are talking ears, brain, eyes and learning as it relates to technology.

BCWG S4:E3 Dr. Aaron Buchko is with us LIVE this season and today we are talking ears, brain, eyes and learning as it relates to technology.

January 17, 2020

In this episode, Aaron talks about hearing with your ears, listing with your mind and more than doubling both with your eyes.  How we use these senses and how this affects communications when making a sales presentation.

Dr. Aaron Buchko is a professor of management in the Foster College of Business, Bradley University, teaching graduate and undergraduate courses in Planning and Strategy and graduate courses in Executive Development and Business Ethics.

He lives in Peoria, Illinois with his wife, Dr. Kathy Buchko, a counseling psychologist, their daughter, Alex, and son Andrej. In his spare time, he is an avid fly fisherman, hockey player, and coach, motorcyclist, reader, and is a student of U.S. history, particularly for the period from 1840-1940.

Engage with Aaron: abuchko@comcast.net

Engage with Dave: dthompson@academyofcleaning.com

BCWG S4:E2 Jude Charles is LIVE on the show talking about storytelling, branding and being human.

BCWG S4:E2 Jude Charles is LIVE on the show talking about storytelling, branding and being human.

January 15, 2020

This is our second LIVE stream podcast of 2020, and today Jude Charles joined us to talk about branding and marketing through the use of storytelling video.  

Jude Charles is a story-driven filmmaker, brand strategist & speaker. For over 13 years, Jude has traveled the world, crafting stories for world-class brands such as Google & Steve Harvey. Through his Dramatic Demonstration of Proof™ process, Jude helps purpose-driven entrepreneurs bring their story to life. He lives and breathes YOUR brand. He digs deep to find the compelling story that no one else knows & then leverages it for higher impact.

Three steps review:

  1. Know your core values and focus on 5 of them.
  2. Make a storyboard before you start.
  3. Share, Share, Share.

and always remember to be HUMAN!

Oh, when you contact Jude, ask him if he has accomplished his personal list item yet!  You'll hear what it is at the end of this show.  

Contact Jude Charles for his 70 ways to promote a video.  jude@judecharles.co

Reach out to Dave: dthompson@academyofcleaning.com

BCWG S4:E01 Sean DeVore is with us on this first LIVE stream of 2020 talking everything floors!

BCWG S4:E01 Sean DeVore is with us on this first LIVE stream of 2020 talking everything floors!

January 6, 2020

This is Episode ONE of the Fourth season of Beyond Clean With GEM and our first full LIVE podcast.  

Today the guys are talking about the different types of flooring, slip and fall issues and carpet tiles.  Should you use a finish?  What about matting?  Is an autoscrubber the best?  Listen for answers and more.

Sean will be a regular host on the show talking about everything floors.  If you have questions, on just want to join in on the conversation, mark it down on your calendars; Feb 3 at 11 AM Eastern.

Sean DeVore: sean_devore@mannington.com

Dave Thompson: dthompson@academyofcleaning.com

BCWG S3:E25 Aaron Buchko is back talking about technology and the need for salespeople to utilize it to communicate value.

BCWG S3:E25 Aaron Buchko is back talking about technology and the need for salespeople to utilize it to communicate value.

December 21, 2019

In this episode, Aaron is talking about podcasting and technology in business and how people, especially salespeople in the cleaning industry, need to start using every avenue they can to communicate their value.

Dr. Aaron Buchko is a professor of management in the Foster College of Business, Bradley University, teaching graduate and undergraduate courses in Planning and Strategy and graduate courses in Executive Development and Business Ethics.

He lives in Peoria, Illinois with his wife, Dr. Kathy Buchko, a counseling psychologist, their daughter, Alex, and son Andrej. In his spare time, he is an avid fly fisherman, hockey player, and coach, motorcyclist, reader, and is a student of U.S. history, particularly for the period from 1840-1940.

Engage with Aaron: abuchko@comcast.net

Engage with Dave: dthompson@academyofcleaning.com

 

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BCWG S3:E24 Bill Fellows talks about chemicals, safety and his life’s motivation.

BCWG S3:E24 Bill Fellows talks about chemicals, safety and his life’s motivation.

December 21, 2019

Bill Fellows is on the show for the first time, and it won't be the last as he has signed up to be on the show every month in 2020.  

Bill Fellows started his career in the cleaning industry over 53 years ago, February 1966.  Bill’s experience includes working as a custodian, business owner, multi-site manager, international support person, ISO auditor, and consultant.  He is currently an assessor for ISSA - CIMS & CIMS-GB certification, a verifier for CMI training courses and training centers, and a third-party custodial effectiveness auditor of buildings applying for or being re-certified in the LEED standard through USGBC.  Along with his wife Patty, they operate Fellows Custodial Consulting, LLC, providing training and consulting services for existing cleaning organizations and assists individuals in starting new custodial businesses.

Patty & Bill Fellows

Making Cleaning Organizations and Their People Better!

615.606.6056 Patty

410.530.8545 Bill

Bill@BillFellows.com

www.BillFellows.com

You can watch the video of this podcast on YouTube

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BCWG S3:E23 Allan Langer talks about his view of the Seven Secrets to professional sales.

BCWG S3:E23 Allan Langer talks about his view of the Seven Secrets to professional sales.

December 20, 2019

 Seven Secrets to Selling More by Selling Less

1.  Make the Switch

2.  The Helping Percentage

3.  Body of Evidence

4.  Selling Socially

5.  Stories are 1000 Pictures

6.  Crack the Window

7.  Show the Price

Sales reps are trained to just make the sale. That's it. They're never trained to help a customer. -Allan Langer

My ideal client is the sales rep who could be average, could be struggling, could be good, but they all want to increase their sales. -Allan Langer

  • A- Animate, which means get going, start.
  • C- Calibrate, calibrate yourself. Stop once a week and actually figure out if you’re on the right track. If you’re doing things that are heading in the right direction.
  • M-Motivate, obviously you had to figure out how to motivate yourself and what motivates you.
  • A- Adulate is the last one. And that means when you do something that you’re proud of, reward yourself. Take yourself to dinner, buy yourself a bottle of wine. Don’t just pretend that’s like, “Okay, that’s just part of my day”. Actually, reward yourself.

Email Allan at: allan@allanger.com

Contact Dave at: dthompson@academyofcleaning.com

 

Engage the Academy: www.AcademyofCleaning.com

or

www.RockStarCustodian.com

BCWG S3:E22 Sean DeVore talks about Luxury Vinyl Floor Maintenance

BCWG S3:E22 Sean DeVore talks about Luxury Vinyl Floor Maintenance

December 19, 2019

Sean DeVore has some things to say about the maintenance of different types of LV flooring.

You will learn about ticking, wear layers and more.

Sean DeVore: sean_devore@mannington.com

Dave Thompson: dthompson@academyofcleaning.com

 

Watch the video on YouTube of this podcast

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BCWG S3:E21 Sean DeVore talks about LV Flooring Types

BCWG S3:E21 Sean DeVore talks about LV Flooring Types

December 16, 2019

Sean DeVore is back on the show to talk about the different types of LV flooring and what you need to know before trying to maintain it.

You will learn that it isn't as simple as taking a picture and asking what to do.

Sean DeVore: sean_devore@mannington.com

Dave Thompson: dthompson@academyofcleaning.com

 

Watch the video of this podcast on YouTube

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BCWG S3:E20 Sean DeVore is LIVE talking about Luxury Vinyl flooring.

BCWG S3:E20 Sean DeVore is LIVE talking about Luxury Vinyl flooring.

December 12, 2019

We are trying something new in advance of the 2020 season.  LIVE streaming!  This is our first attempt and it didn't go too bad.

Sean DeVore is with Mannington and is here to talk about the Luxury Vinyl flooring.  Things like plank and tile.  Wear layers. Wood and fake wood.  

Sean will be on the show as a regular contributor during the 2020 season, so if you take care of floor surfaces, be sure to listen when Sean comes on the show.

Reach out to Sean: sean_devore@mannington.com

Reach out to Dave: dthompson@academyofcleaning.com

 

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