Talking Clean in a Dirty World

From VCT to Granite: How to Identify, Restore, and Maintain Every Floor Like a Pro * Robert Falzone

FCT & SMT registration page: https://gemsupply.net/iicrc-certification-class
If you’re feeling totally frustrated because after all the hours you’ve spent scrubbing, stripping, and buffing floors or countertops, you’re still running into mystery stains, peeling, or damage you just can’t fix—then you are not alone!
Maybe you’ve even tried different waxes, mops, or restoration products, but the results just aren’t matching what you see on YouTube or in the manuals.
Or perhaps you’re following “standard” procedures but still end up getting blamed when grout crumbles or a quartz top gets ruined.
If you’re sick of guessing, tired of the stress, and worried you’ll lose jobs or even get sued over floor care mistakes, then you are definitely not the only one going through this!
My special guest is Robert Falzone. Robert Falzone brings decades of hands-on experience in floor care, stone maintenance, and restoration, making him a go-to expert for technicians looking to level up their skills.
With a career that started in his teens and took him from the busy streets of New York City to the unique challenges of Las Vegas, Robert has pretty much seen it all—whether it’s high-end artistic flooring in luxury homes or the everyday bustle of commercial spaces.
He’s passionate about sharing practical tips and real-world solutions, especially when it comes to identifying flooring types, choosing the right products, and following the industry standards that keep technicians out of trouble.
Robert’s teaching style is all about getting hands-on and making sure you can actually do the work, not just read about it. If you’re into learning from someone who’s been in the trenches, Robert’s the guy you want to hear from.
The key moments in this episode are:
00:00:13 - The Versatility Required in Floor Care and Janitorial Work
00:01:05 - Floor Care Technician (FCT) Certification Overview
00:02:15 - Importance of IICRC Standards in Cleaning Certifications
00:05:12 - Detailed Floor Care Techniques and Best Practices
00:11:06 - Stone Masonry and Tile (SMT) Certification vs. Floor Care Technician
00:14:09 - Pre-Inspection and Challenges in House Flipping Floors
00:16:27 - Understanding Countertops: Quartz vs. Natural Stone
00:18:53 - Identifying Hard Surfaces and Restoration Techniques
00:19:50 - Differences Between SMT and FCT Training Classes
00:21:24 - Mentorship and Industry Training Opportunities at Gym Supply
https://gemsupply.net
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TWITTER: https://twitter.com/gemsupplyco
INSTAGRAM: https://www.instagram.com/gemsupplyco...
 

Hard Water Fixes, Luxury Vinyl Longevity & PFAS-Free Innovation‪ at GEM Supply‬ Showcases 2026

RSVP for these showcases here: https://collections.humanitix.com/zagers-chemical-showcases-26
“More chemicals mean a cleaner building.”
“All glass cleaners work the same, no matter your water.”
We are about to bust these myths wide open—stick around to find out what actually works and why your cleaning results might be stuck in neutral. In this episode, you will be able to:
Discover how using cleaning chemicals the right way can boost your team’s efficiency and keep everyone safer on the job.
Uncover the surprising effects hard water has on glass cleaners and how it could be costing you time and effort. Explore the latest PFAS-free floor finishes that protect both your floors and the environment without sacrificing quality.
Learn how a tailored luxury vinyl care system can extend the life of your floors while keeping them looking brand new.
Understand why using dilution control systems is a game-changer for cutting waste, controlling costs, and improving cleaning results.
Our special guest is Joe Karoscik. Joe Karoscik stands out as someone who not only understands the science behind cleaning chemicals but also gets the realities that facility managers face every day.
With a career spanning almost 30 years, Joe is the mind behind the Zeger’s brand, developing products that focus on quality, consistency, and real-world results.
He’s seen firsthand why some chemicals fail on the job and why sticking to manufacturer guidelines actually makes life easier for cleaning crews. Joe’s approach blends technical know-how with genuine care for both the people who use his products and those who walk the floors afterward.
Whether he’s troubleshooting hard-water and glass-cleaning issues or leading the charge on PFAS-free floor finishes, Joe’s focus is always on making things simpler and safer.
Facility managers trust him because he’s been in their shoes, and he never loses sight of the practical side of building care.
The key moments in this episode are:
00:00:00 - Why Cleaning Chemicals Fail and the Importance of Proper Mixing
00:02:30 - Key Cleaning Products and the Impact of Frequent Switching
00:06:40 - Challenges with Glass Cleaner and Disinfectant Misuse
00:10:30 - Moving Towards PFAS-Free Floor Finishes for Sustainability
00:15:15 - Comprehensive Luxury Vinyl Care Programs
00:16:12 - Importance of Floor Maintenance Programs for Luxury Vinyl
00:17:05 - Proper Cleaning Techniques for LV Floors
00:18:14 - Upcoming Educational Events and LV Classes
00:19:01 - Reducing Floor Finish and Emphasizing Sustainability in Floor Care
00:19:36 - Invitation to Join Shows and Training Sessions
https://gemsupply.net FACEBOOK:   / gemsupply   TWITTER:   / gemsupplyco   INSTAGRAM:   / gemsupplyco.  .

Vertical Integration Helped Libman Thrive when Others Left U.S

RSVP for this showcase series here: https://collections.humanitix.com/lib...
 
Did you know that a humble broom company in the US has survived Al Capone, World War II, and the NAFTA shake-up—all while staying in the heart of the Midwest?
 
The Libman story isn’t just about making cleaning tools; it’s about gutsy moves, wild run-ins with gangsters, and a sales call that stumbled into a two-store Walmart and built a retail partnership that’s still going strong.
 
And that’s just scratching the surface—wait until you hear how they turned vertical integration into their superpower.
 
Our special guest is Jared Libman.
 
Jared Libman is part of the fourth generation running the Libman Company, a business that’s been sweeping up the cleaning industry since 1896. What sets Jared apart is his ability to combine his family’s old-school work ethic with a modern focus on innovation and efficiency.
 
He’s passionate about vertical integration and keeping manufacturing close to home, which means Libman controls everything from raw materials to final products.
 
Jared’s got a knack for understanding both the history behind the brand and the practical needs of today’s businesses, and he’s quick to share insights about market strategy, supply chain stability, and how to break into retail.
 
Whether he’s talking about new commercial cleaning tech or sharing stories from the early days, Jared brings a down-to-earth vibe and a wealth of real-world experience, making him easy to connect with.
 
The key moments in this episode are:
00:00:00 - The Origin and Early History of Libman Company
00:02:50 - Libman's Vertical Integration and Manufacturing Strength in the U.S. 00:04:50 - Standing Against NAFTA and Commitment to American Manufacturing 00:07:15 - Upcoming Product Innovations and Vendor Showcase Events
00:11:00 - Libman’s Role During WWII and Entry into Retail Market
 
https://gemsupply.net 

Transform Your Business Entryway * Portico Matting @ GEM Supply Showcases 2026

RSVP for this showcase here: https://collections.humanitix.com/por...
Ever wish your building could practically clean itself and leave an unforgettable first impression without extra hassle or cost?
We’re about to spill the secrets to getting your floors looking fresh, your brand standing out, and your maintenance headaches slashed – all thanks to a more innovative approach to entrance matting.
Stick around, and we’ll show you exactly how you can make your property tougher on dirt, easier to care for, and a whole lot more welcoming for everyone who walks through your door!
Join us at GEM Supply in January - February for the Portico Showcases. In this episode, you will be able to:
Discover how Portico matting can transform your entrance with unmatched durability and style that boosts your property’s first impression.
Explore the secrets behind effective entrance matting systems that keep dirt out and reduce maintenance costs for your commercial space.
Unlock the impact of choosing the perfect mat size to maximize cleanliness and safety right where it matters most.
Learn simple yet powerful maintenance tips that extend the life of your commercial mats and keep your facility looking sharp.
Create a standout brand presence by designing custom logo mats that welcome visitors and reinforce your business identity.
Our special guest is Eric Liebert. Eric Liebert stands out in the commercial matting industry thanks to his practical approach and genuine passion for helping facilities stay clean, safe, and looking sharp.
With a background that covers everything from traditional wool mats to the most durable, high-traffic solutions, Eric has seen it all and knows what really works for busy buildings.
He spends his days working directly with facility managers and business owners, walking through real-world challenges like sand, moisture, and heavy foot traffic, and showing how the right matting system can make life easier for everyone.
Eric’s down-to-earth style makes technical details easy to understand, and he’s always ready to share tips on everything from mat maintenance to custom branding options, making him a relatable and trusted resource in the industry.
The key moments in this episode are:
00:00:00 - Introduction to Portico Matting and the Spectra Mat Launch
00:00:55 - What is Portico Matting? History and Manufacturing Insights
00:02:00 - Importance of Proper Matting and Facility Cost Implications
00:06:00 - Portico’s Flagship Knob Mat vs. Competitor Mats
00:10:00 - Custom Logo Mats, Vendor Showcases, and Facility Site Surveys
00:13:38 - Importance of Accurate Site Surveys and Custom Mat Sizing
00:14:09 - Maximizing Contaminant Removal with Extended Matting Lengths 00:14:37 - Advances in Logo Mat Durability and Design
00:15:12 - Warranty and Longevity of Quality Matting Solutions
00:15:52 - Encouraging Site Surveys for Optimal Matting Solutions
https://gemsupply.net

Inside the Future of Cleaning Equipment from Intelligent Design

RSVP for this showcase here: https://collections.humanitix.com/int...
Ever see someone toss a floor scrubber down the stairs, then watch it snap back together like a Lego and keep on cleaning?
Turns out, there’s a whole new breed of rugged cleaning tech out there—and it’s not just about durability.
What if the secret to spotless, odor-free restrooms and long-lasting LV floors was ditching the mop altogether… and upgrading to something smarter?
There’s a reason one school district banned mops (except for emergencies) and hasn’t looked back in five years.
But here’s the kicker: it’s not just about how tough your machines are—it’s about how some “standard” features are quietly rewriting the rules for cleaning efficiency and floor warranties.
Curious what you might be missing out on? In this episode, you will be able to: Discover how rugged floor cleaning machines can boost your cleaning efficiency while standing up to the toughest environments.
Explore the power of IDM intelligent design manufacturing in transforming cleaning tools for smarter, longer-lasting performance.
Upgrade your cleaning equipment standards to unlock new levels of productivity and floor care that save time and money.
Master effective restroom cleaning solutions that enhance hygiene without wasting resources or effort.
Learn smart maintenance techniques for LVT and LVP floors that extend their life and keep them looking great day after day.
Our special guest is Darryel Picou Darryel Picou stands out in the cleaning world for his practical approach and deep industry know-how.
As a key leader at IDM, he’s focused on cutting through the clutter and making floor cleaning machines that are as tough as they are simple to use.
Darryel’s not interested in bells and whistles that just add confusion—he’s all about solutions that make sense for real facility managers and their teams.
He has a knack for translating complex cleaning problems into straightforward answers, thanks to IDM’s decades-long roots in the field.
Darryel’s hands-on style and genuine understanding of what custodians and managers face every day have helped IDM earn trust and recognition from both users and distributors. If anyone knows how to boost efficiency, extend floor life, and take the stress out of restroom and floor care, it’s Darryel.
The key moments in this episode are:
00:00:20 - IDM’s Rugged Floor Cleaning Machines and Industry Legacy
00:02:17 - IDM’s User-Focused Design Philosophy and Standard Upgrades
00:05:00 - Award-Winning Machines and Versatility for Various Facilities
00:06:48 - Supply Chain Stability and Exceptional Warranty Support
00:08:51 - Partnership with Mannington Floors and Upcoming Vendor Showcases 00:14:05 - Registration and Educational Session Overview
00:14:16 - Hands-On Machine Demonstrations and Lunch Arrangements
00:14:33 - Key Takeaway for End Users on Floor and Restroom Maintenance 00:15:11 - Closing Remarks and Future Event Anticipation
00:15:28 - Podcast Conclusion with Health and Positivity Reminder
 
https://gemsupply.net
 

The Power of Triple S Muscle ‪: GEM Cleaning Showcase 2026

RSVP for this showcase here: https://collections.humanitix.com/tri...
Ever wondered what really happens when you give cleaning pros more than just a quick handshake with vendors?
At these 2026 Triple S showcases, they're flipping the script—one vendor, one focus, and a real chance to dig into the nuts and bolts of how cleaning actually transforms public health (and, honestly, bottom lines).
But here's the kicker: you'll hear about the surprising numbers behind why clean isn't just clean—it's a legit investment.
There’s a story Dan shares that totally changes how you’ll look at your role in this industry—and it’s not what you’d expect.
Ready to see what most folks still miss about the real value of clean?
In this episode, you will be able to:
• Discover how the Triple S Cleaning Industry Showcases 2026 will unveil cutting-edge innovations that can transform your cleaning business.
• Understand the powerful impact professional cleaning practices have on public health and why it matters more than ever.
• Explore the benefits of vendor-exclusive showcases and how they can give you an edge in sourcing top-tier cleaning products.
• Gain insights from educational seminars designed to boost your skills and keep you ahead in the fast-evolving cleaning industry.
• Learn the crucial role independent cleaning product distributors play in delivering quality, variety, and support to your business.
You can find the locations and dates on the front page of https://gemsupply.net/ Our special guest is Dan Wagner.
Dan Wagner has nearly 30 years of experience in the cleaning industry, with expertise spanning public health, facility management, and distributor relations.
He began his career at ISSA, a leading global cleaning industry association, before joining Triple S in 2017.
At Triple S, Dan supports a national network of more than 100 independent cleaning product distributors, focusing on practical solutions and efficient operations for a wide range of facilities.
He is recognized for his work in promoting the value of cleaning as an investment and for using measurable data to highlight its positive impact on business outcomes, such as reduced absenteeism and improved facility satisfaction.
Dan is also active in industry education, regularly leading seminars and discussions that help cleaning professionals stay up to date on best practices and the latest innovations.
The key moments in this episode are:
00:00:00 - Introduction to Triple S Vendor Showcases and Industry Appreciation 00:02:00 - Unique Format of Triple S Vendor Showcases in 2026
00:04:00 - The Power of Clean – Educational Seminar Focus
00:07:00 - Evolution of Cleaning Industry Awareness Post-Pandemic
00:11:00 - Understanding Triple S and Its Role in Supporting Independent Distributors
00:16:51 - Importance of Effective Building Cleaning Across Locations
00:17:18 - A Lighthearted Moment with Host and Guest
00:17:27 - Accessing Gym Supply Resources and Dates
00:17:49 - Availability of Podcast and Show Notes Information
00:18:08 - Closing Remarks and Positive Listener Encouragement
 
https://gemsupply.net

The Hidden Cost of Oversized Trash Liners: Why Proper Fit Matters for Your Bottom Line ​

RSVP for this showcase here: https://collections.humanitix.com/gem...
If you're feeling totally frustrated because no matter how often you switch can liner brands or buy in bulk, you still end up with overflowing cans, ripped bags, and way too much money going to waste, then you are not alone!
If you’ve tried doubling up bags or just grabbing the closest liner, only to watch leaks and messes keep happening, you are not alone!
If your team is still complaining about heavy bags breaking or wasting time cleaning up nasty spills even after you thought you’d solved the problem, then you are not alone!
And if you’re tired of seeing your sustainability goals slip away thanks to all that extra plastic trash, then you are not alone!
Greg Bizjak has a real knack for turning something as simple as a trash liner into an innovative, cost-saving solution.
With close to twenty years in the field, Greg’s made a name for himself by digging into the details that most people overlook—like why liner size and thickness really matter when you’re managing a facility.
He’s worked with schools, hotels, restaurants, and more, helping them identify where they’re overspending and how to improve their waste systems.
Greg’s not just about numbers, though; he brings a friendly, down-to-earth approach to every problem, making it easy for teams to ask questions and learn what actually works.
For Greg, it’s all about making waste management simpler, smarter, and much more efficient for everyone involved.
The key moments in this episode are:
00:00:00 - Why Can Liner Size and Thickness Matter
00:02:30 - Significant Cost Savings from Right-Sized Can Liners
00:04:30 - Sustainability Benefits of Proper Can Liner Selection
00:05:45 - Can Liner Material Types and Seal Construction
00:08:50 - Best Practices for Measuring and Selecting Can Liners
 
https://gemsupply.net
 
 
 

Transform Your Business Entryway * Portico Matting @ GEM Supply Showcases 2026

Ever wish your building could practically clean itself and leave an unforgettable first impression without extra hassle or cost?
We’re about to spill the secrets to getting your floors looking fresh, your brand standing out, and your maintenance headaches slashed – all thanks to a more innovative approach to entrance matting.
Stick around, and we’ll show you exactly how you can make your property tougher on dirt, easier to care for, and a whole lot more welcoming for everyone who walks through your door!
Join us at GEM Supply in January - February for the Portico Showcases.
In this episode, you will be able to:
Discover how Portico matting can transform your entrance with unmatched durability and style that boosts your property’s first impression.
Explore the secrets behind effective entrance matting systems that keep dirt out and reduce maintenance costs for your commercial space.
Unlock the impact of choosing the perfect mat size to maximize cleanliness and safety right where it matters most.
Learn simple yet powerful maintenance tips that extend the life of your commercial mats and keep your facility looking sharp.
Create a standout brand presence by designing custom logo mats that welcome visitors and reinforce your business identity.
Our special guest is Eric Liebert.
Eric Liebert stands out in the commercial matting industry thanks to his practical approach and genuine passion for helping facilities stay clean, safe, and looking sharp.
With a background that covers everything from traditional wool mats to the most durable, high-traffic solutions, Eric has seen it all and knows what really works for busy buildings.
He spends his days working directly with facility managers and business owners, walking through real-world challenges like sand, moisture, and heavy foot traffic, and showing how the right matting system can make life easier for everyone.
Eric’s down-to-earth style makes technical details easy to understand, and he’s always ready to share tips on everything from mat maintenance to custom branding options, making him a relatable and trusted resource in the industry.
The key moments in this episode are:00:00:00 - Introduction to Portico Matting and the Spectra Mat Launch 00:00:55 - What is Portico Matting? History and Manufacturing Insights 00:02:00 - Importance of Proper Matting and Facility Cost Implications 00:06:00 - Portico’s Flagship Knob Mat vs. Competitor Mats 00:10:00 - Custom Logo Mats, Vendor Showcases, and Facility Site Surveys 00:13:38 - Importance of Accurate Site Surveys and Custom Mat Sizing 00:14:09 - Maximizing Contaminant Removal with Extended Matting Lengths 00:14:37 - Advances in Logo Mat Durability and Design 00:15:12 - Warranty and Longevity of Quality Matting Solutions 00:15:52 - Encouraging Site Surveys for Optimal Matting Solutions
www.GEMSupply.net